Business process management consulting
Our BPM offering
Sistem-A provides business process management consulting and development services to help enterprises step up their business operations. We help our customers plan the digital transformation of their business workflows, select and integrate business process automation software tailored to their specific corporate environments.
BPM planning
Our team analyzes your existing business processes to draw up a feasible step-by-step roadmap for workflow automation and BPM adoption across your enterprise.
BPM integration
We integrate business process automation solutions into your existing infrastructure while modernizing operational workflows and synchronizing all BPM components.
We apply our technological and business knowledge to align BPM solutions with our customers’ unique enterprise landscapes, hardware and software assets in place, and IT management capabilities.
Business process management solutions
Depending on our customers’ short- and long-term business strategies, Sistem-A's business process management consultants deliver software with an optimal set of features corresponding to the available computing capabilities and budgets.
Custom BPM solutions
We design and implement custom BPM software that has no analogs on the market. Custom software is the option for enterprises needing to automate non-standard business processes that can’t be covered with any off-the-shelf products.
Platform-based BPM solutions
We leverage the capabilities of out-of-the-box software for IT-centric business process management to ensure the swift introduction of workflow automation and these solutions’ seamless integration, customization and scaling.
ERP systems
Sistem-A's team is expert at architecting complex enterprise resource planning systems on top of the leading platforms.
Acumatica
Our certified Acumatica consultants deliver tailored ERPs on top of Acumatica modules for accounting, distribution and financial management, customer relationship management, field operations, data analysis and reporting.
Pega
We deploy Pega-based solutions and customize its out-of-the-box features to help our customers excel at case management, decision management, workforce intelligence, and customer relationship management, particularly in customer onboarding.
We leverage the benefits of the open-source modular Odoo platform to build lightweight yet powerful solutions supporting all types of workflows in retail and wholesale, telecommunications, manufacturing and automotive industries.
The BPM software delivery cycle
Our business process management services include well-coordinated activities on new BPM application roll-out, business workflow optimization, and continuous improvement of BPM deployments.
Discovery
We analyze your existing workflows, map their logic, and look for optimal ways to refine and digitize them without disrupting the established business cycles.
Modeling
Our business analysts develop a plan for automating the mapped workflows, using common business process modeling notations, such as BPMN and UPN.
Deployment
Based on the created models, we deliver a business process management system and integrate it into the enterprise-wide software ecosystem.
Scaling
To support your business continuity and smooth evolution, we offer two scenarios of post-deployment BPM upgrade and continuous scaling.
Business process automation
Sistem-A's BPM software is part of our business process optimization consulting that addresses a whole range of daily challenges at enterprises of all specializations. B2B and B2C transactions, data management, workflow monitoring and analysis, enterprise productivity analysis, and reporting are just a few examples of processes facilitated by our solutions.
Smart business automation
We help enterprises advance in the automation of their operations by leveraging the capabilities of artificial intelligence and the internet of things. With smart enterprise business process management software, our customers achieve greater production sustainability and operational transparency while staying updated on enterprise performance metrics in real time.
Robotic process automation
Sistem-A knows how to augment enterprises’ workforce without hiring new employees. We design, train, and implement digital bots as part of business process management software. By adopting RPA, our customers can reduce human effort while increasing performance accuracy, cutting time spent on repetitive tasks, and avoiding compliance issues.
Workflow automation
Intelligent bots that reproduce human actions and operate in line with pre-programmed rules to fulfill recurring tasks that make up workflows or workflow chains.
Helpdesks
AI-based systems for automated processing and distribution of human-generated requests, faster problem solving, feedback gathering, and digital asset monitoring.
Built-in chatbots and online assistants for employee-to-employee and customer communication, personalized content delivery, and service assessment.